Delivering value on the intersection of
Service Delivery
Digital & Data
![](https://www.pieterson.com/wp-content/uploads/2024/03/Triangle_Light.png)
We help public sector organisations benefit from the digital and data revolutions and how they deliver their services to the public. We use a research-based approach to create strategies that work.
What we do
![ServiceDelivery_Dark](https://www.pieterson.com/wp-content/uploads/2024/03/ServiceDelivery_Dark-150x150.png)
Service delivery vision and strategy development
![OmniChannel_Dark](https://www.pieterson.com/wp-content/uploads/2024/03/OmniChannel_Dark-150x150.png)
Multi- & omnichannel strategies
![DigitalStrategy_Dark](https://www.pieterson.com/wp-content/uploads/2024/03/DigitalStrategy_Dark-150x150.png)
Development of digital (service delivery) strategies
![DataStrategy_Dark](https://www.pieterson.com/wp-content/uploads/2024/03/DataStrategy_Dark-150x150.png)
Data strategies, implementation and artificial intelligence plans
![CustSatisfaction_Dark](https://www.pieterson.com/wp-content/uploads/2024/03/CustSatisfaction_Dark-150x150.png)
Customer satisfaction and quality of service delivery
![PolicyEval_Dark](https://www.pieterson.com/wp-content/uploads/2024/03/PolicyEval_Dark-150x150.png)
Policy evaluations and technical advisory